Free shipping in Winnipeg; elsewhere free shipping on orders over $100!

Refund & Return Policy

1. You can return the products and request a full refund within 14 days of buying them for any reason. However, you must keep the products in their original state and not have damaged or used them unless the damages were caused by us or occurred naturally.

2. All women's and kids' hair accessories and women's rings, bracelets, necklaces, and earrings cannot be refunded due to hygiene concerns unless there are any product defects.

3. You should keep your receipt when getting a refund.

4. Some of the final sale products that we announce in advance cannot be returned after being bought.

5. We undertake all reasonable costs for returning the defective products. However, you should undertake the shipping fee for those of no-reason returns.

6. Online shoppers should print and use prepaid shipping labels for mailing and returning products.

7. Offline shoppers should return the products to our physical stores directly.

8. We will refund your money within ten business days. The amount paid will be returned to your credit/debit card automatically!


9. If you have any concerns or need any help, please do not hesitate to let us know. We would be happy to help!
 
Our contact information:
Landline - 2046918887
Email - coconutnut.ca@gmail.com

Thank you!